The technician will assess the environment and decide if the work needs to be completed inside or outside your home; For an installation, pick where you want the technician to install the outlets We strongly recommend that you set up your Optimum ID and password during your appointment - ask your technician for assistance if needed - During my call at noon, I explained that the technician hadn't been here and that we didn't see him. You will see a window with a calendar of dates. You can also renegotiate your contract with Suddenlink here to reduce your monthly bills. You may also chat online with a Suddenlink rep from 9:00 a.m. until midnight, seven days a week. Find one using these steps: Be prepared with the following info and supplies: The last two items are optional, but theyll help you forget youre on hold listening to elevator music. See also: Overview | Internet | TV | Bundles | Channel lineup. Click on 'Account Details' and then 'Terminate Account'. Be sure to include the date in the file name for easy reference. For more information, please see our Click to reveal Built-in antennas on the landline base give crystal clear voice quality even in areas with low reception as they amplify signal strength. Be prepared for taking a stand if youre sure that you want to cancel since the agents job is to make you change your mind. And you cant do it online. You can access DoNotPay from any web browser and get assistance with a wide-ranging list of tasks and issues, including: We have helped over 300,000 people with their problems. Your {{appointmentViewSelected.APPOINTMENTTYPE}} appointment is complete. Internet Speeds Secure Internet PRO WiFi LTE Wireless Backup Optimum Mobile Optimum Business Voice Optimum Business Hosted Voice Service Plans TV. This service cannot be rescheduled online. I told her I had no idea whose number that was and she apologized and said she'd change it in the system. This website is using a security service to protect itself from online attacks. Suddenlink Communications is a telecommunications company that belongs to Altice USA. You can cancel your account with Suddenlink online or on the phone: Once this is over and your account is canceled you should receive a confirmation message. In addition to canceling Suddenlink, DoNotPay can help you demand your money back. 2023 FairShake. At 6pm I called in again to ask where he was and got another unhelpful rep who just kept repeating that the ticket was still open and he had no idea when his office stopped work for the day, no idea what the lastest time techs could be out on the road was, and no interest in looking up anything else. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Preventing Unwanted Auto-Renewed Charges with DoNotPay. She had no idea where the erroneous number came from either. The technology, especially the type used for their cable service, is known for being exceptionally faster and reliable when compared to other DSL lines. Unfortunately, Suddenlink does not have 24-hour support. An adult(18+) must be present for the full duration of the appointment. Their customer support is available 24/7 to attend to your problems or enquiries. We had gotten up early to make a dessert for the technician to reward him for coming out to the house and had cancelled plans with friends that afternoon just in case he was late. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Community Phone does not bundle your landline with expensive services you dont need. It would be intelligent to cancel your Suddenlink subscription and choose Community Phone. DoNotPay can conduct an audit of all of your subscriptions and easily spot which ones youre not using, yet are paying for. , many of which have to do with billing issues. Before contacting them, items GetHuman-geri_vin may need: Click on the 'Account Information' button. , they dont have a very favorable cancellation policy. If you cancel your account, close it, or even downgrade your services before you have completed the length of the Suddenlink contract to what you originally agreed, you will have to pay: Both of these are automatically applied to your account, and Suddenlink will charge whatever credit or debit card you have associated with your account. Call Suddenlink customer service at: 877-694-9474. Here is the correct number to call, based on your location: Bronx, Brooklyn or Westchester: (718) 860-3514 New Jersey: (973) 230-6048 Long Island: (631) 393-0637 Connecticut: (203) 870-2583 Several Suddenlink customers have reported hidden charges, expensive forced upgrades, and steep price increases. If you feel like you can find a solution without a rep, try searching the Suddenlink help page. We have coverage in your area! Targeted online advertising and TV for business customers. Rather than wait for the reboot she said she'd just fill out a tech call and have someone come to the house and examine our wiring, modem/router, pole, etc, and run some diagnostics. Note: drop-box payments can take 23 days to process. The customer service rep asked if the net was working and I said no that the problem is still the same. I think she didn't realize she'd muted me. regardless. Curious what other providers are in your area? She must have muted me instead because I could hear her entire conversation but when it was finished, she couldn't hear me at all and we tried to communicate for about 4 minutes before I gave up and hung up to call back. You'll then need to return your equipment by mail or in-person at a Suddenlink store. Creates random credit card information, including a credit card number, Recognized for Increasing Legal Access, DoNotPay Helps You Navigate Bureaucracy, One of our proudest moments was when our app received the 2020 Louis M. Brown Award for Legal Access by the. But real-time advice is always our preference. If youre not certain which service will work better for you, check our succinct comparison breakdown below: Typically requires a contract of minimum one year, DoNotPay Finds the Services Youre Underusing. , you can count on this never happening again. , payments are non-refundable. If its yours, too, Suddenlink chat customer service is open from 9:00 a.m. until midnight (CST), seven days a week. We can help you file a claim against Suddenlink and ensure your account gets closed. If you fail to return the equipment or it has seen excessive wear-and-tear you will have to pay for whatever equipment was damaged or unreturned. She said they would take that into consideration and changed the topic. Feel free to drop us another DM for further assistance. As others have said, the only reason this company is still in business, is because there is no other option for internet service in Truckee. Do you really want Suddenlinks cancellation policy is not customer-friendly, as you are charged a cancellation fee on confirming the cancellation. Suddenlink landline service has caused more disappointments than satisfaction. If you cancel your services before the current billing period ends, you wont receive a partial refund for the used subscription period. Navigate and click on "Account Information.". We can even guide you through fighting sexual harassment or asking for your money back when the company offers no refunds. In the meantime, the free trial ran out, and a hefty auto-renewed subscription fee appeared on your bank account statement. Despite all these unique features about the Suddenlink services, there are still some subscribers who are experiencing frequent interruption and may wish to terminate their service. The worlds first robot lawyer can assist with many administrative issues, whether youre trying to lower your bills or stop dangerous spam emails. Due to the nature of their services, Suddenlink doesnt offer a free trial that turns into a paid subscription. Attach the label One return label must be attached per box. Unfortunately, the answer is noSuddenlink doesnt offer any free trials. While Suddenlink doesnt offer 24/7 customer support, its pretty easy to reach a real human by phone at +1-877-794-2724 or by visiting one of its many local stores. Suddenlink has business customer chat and phone support (+1-855-270-5527). Yes. . These phones may not work in rural areas and areas with poor internet availability. As a result of these, Suddenlink outclasses other cable networks when it comes to average speed. If youd prefer to speak to a rep about your move, call, Let em down easy. {{hr}}:{{min}}{{daySlot}}, Status as of {{mm}}/{{dd}}/{{yy}} All times are central standard time (CST). Suddenlink uses VoIP to provide phone service. Secondly, ensure you collect a receipt. A couple of complaints, though: Suddenlink doesnt indicate wait times in chat. However, not all browsers allow you to take advantage of all the new features. Here youll be provided with your account details. Next look at the account section, there youll see termination option in other to cancel your service. All services not available in all areas. Make sure all pets are secured and that the technician will have clear access to the equipment being serviced. Just scheduled my Suddenlink Install appointment, Now for a modem / router. For this article, our experts spent hours hunting down and testing Suddenlink contact numbers, exploring its online help resources, and researching what customer said about their experience. First dial the customer support number: 1-877-694-9474. (Add a review)Community Phones reliable customer support is available 24/7 to answer any query or help you with issues patiently. Fees to Cancel Your Account with Suddenlink. The action you just performed triggered the security solution. Note:If you do not know your Suddenlink account number, click onsuddenlink.net, navigate to My Account located at the top right corner and sign in. Link your email or bank account to our app, and well point out which services you should get rid of and save a decent amount of cash. loading loading LOADING Services Products New Membership FAQ My Account Track My Order Locations Safety & Support Blog Contact Us Services Popular Services Computers & Printers Check for Outages . 4. Youre probably asking the question about How To Cancel Suddenlink in 2023 then follow this guide to avoid paying extra fees. Dont even think of doing it via text. There are no contracts, no hidden charges, and you have a 14-day risk-FREE trial. Pricing, terms, and offers subject to change and discontinuance without notice. She then asked to make sure that we needed a phone line serviced. Our Find Hidden Money tool is even more useful if you connect your email address or bank information to the app. Share your photos and videos with others to prove the truth of your words. {{hr}}:{{min}}{{daySlot}}, Status as of {{mm}}/{{dd}}/{{yy}} I then chose the "call you when you are next in line" option. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Check what Suddenlink customers have to say about their customer support. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. All right reserved.FairShake Inc.2323 BroadwayOakland, CA, 94612Tel: (510) 937-3247. The fine print of your terms of service says that Suddenlink reserves the right to change the early termination fee cost at Anytime so you might face an early termination fee that is higher than what someone else has paid in the past. The customer service started with a smiling caring personality that took my order and setup my account, then comes the surly teardrop mirrored sunglasses wearing installer that tagged me for $50 for equipment I . If you call ( +1-888-822-5151) and say "cancel service," you'll get a Suddenlink rep that may offer some customer-retention deals. Best of the Best. Chat (7 days a week): 9:00 a.m.midnight (CST). Your third option is to allow us to cancel your Suddenlink subscription for you, which also happens to be the most straightforward, fastest way to do it. Request Suddenlink to port your current number to Community Phone. Once the number has been ported, Cancel your old plan with Suddenlink. A confirmation lightbox pops up. Will Suddenlink Let Me Pause My Subscription? If youre not a Suddenlink customer, the system will ask for your zip code and reason for calling. Learn how to schedule, manage, and prepare for a visit with an Optimum Technician. Canceling Service is a nightmare. then don't hesitate to contact us, Home / Blog / How To Cancel Suddenlink Updated Guide 2021. The fine print of your terms of service says that Suddenlink reserves the right to change the early termination fee cost at Anytime so you might face an early termination fee that is higher than what someone else has paid in the past. Check under My Services for Suddenlink outage details. Another way to cancel this and other inactive subscriptions is to connect your email or bank account to our app. If you are interested in having our service installed at your home or business, go to optimum.com or call our sales department. Also, they provide a deal of thirty (30) days money-back guarantee. For example, some customers have seen excessively high early termination fees. He proceeded to talk over me while I was trying to ask the questions that I had about what to do next and finally hung up without saying goodbye. Select Early Cancel. Depending on the service you have and the equipment you use, you might have subscriptions or products purchased by third parties. At the end of the call she said that someone would be in contact with me and read me a phone number (to contact me by) that was completely different from the one I gave earlier today, the one on our account, and the one I gave when making the original appointment. Get on down there and do some good old face-to-face business. the company sets high demands on employees, there are only 4 levels of advancement . Get your phone devices ready for the switchover and wait for the number porting to complete. View our rates. 119.82.227.201 If you decide to terminate your Suddenlink services and move on to another company, you can try these methods: Have your account information ready as they might need your contact info and details about the services you use. Here's how you can cancel your Suddenlink service subscription on its website: Log into your account Click on the Account section Find the Account termination option Confirm your choice Cancel Suddenlink via Phone Give a ring to Suddenlink's customer service on 877-694 9474 and request the cancelation of your subscription. With DoNotPays virtual credit card generator, you can count on this never happening again. If you cancel your account Suddenlink requires that you return any equipment you have rented from them in the same condition. ), Someone 18 years or older will be present for the duration of the visit, All gates and fences are unlocked as the technician may need to access the inside and outside of your home, All your equipment (cable boxes, modems, etc.) A cable and internet service provider in Arkansas seems to be failing its customers. Invalid password, please complete all fields. Otherwise, youll be calling when you should be sleeping or working. You can email the site owner to let them know you were blocked. to cancel your appointment? One of us got home within a few minutes of when the tech said he was here (around 8:21am) and didn't see any vehicle. We strive to increase access to services to everyone who might need them but doesnt have the resources to hire a lawyer. to cancel your appointment set for: Do you really want If you want to try out another provider, its easy to find an alternative to Suddenlink. Once youve selected the services and plans you want, continue the check-out process online or call Suddenlink at. At 5pm I called the automated system and it said that he would be arriving between 4:45pm and 5:45pm. Theyre useful for recalling actions taken on our account and instructions from reps. And unfortunately, Suddenlink doesnt offer this service. , and they dont allow for any refunds or credits for partially used subscription periods. Field Technician (Current Employee) - Charleston, WV - August 29, 2017. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? Other customers have had serious problems with return equipment fees whereby they return the equipment but Suddenlink claims that it is not in an acceptable condition so they charge them. To avoid long waiting times when contacting Suddenlink or other customer service centers, try DoNotPay, jump the queue, and spend your free time on something more enjoyable than listening to annoying call center music. If youre moving to a new address, Suddenlink makes that easy for you. We had been up and watching for him since before 7:00am. Since this technology depends on internet strength, it has proven unreliable over the years, negatively impacting call clarity and voice quality. 5. Example: Suddenlink chat 093019. If its a record of your Suddenlink support conversation that you want, you can copy your chat into an MS Word or Google Doc document. Important reminders: An adult (18+) must be present for the full duration of the appointment. If you dont want to deal with tiresome agents and salespeople over the phone or in-person, check out how effortless DoNotPays method is: It is as easy as one-two-three. You may reach a Suddenlink rep via telephone (1-877-794-2724) from 8:00 a.m. to 8:00 p.m. from MondayFriday and 9:00 a.m. to 6:00 p.m. on Saturdays. People need to know someone is out there to help! constantly changing schedule cannot plan anything outside of work. Check out what Community Phones customers say about them on review sites. We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. Also, you can carry other account managing settings. Then, click on the account details option. Companies respond better when others are watching. Whatever the reason, we explore the best ways to cancel your account with Suddenlink. Submit a complaint and get your issue resolved. Before it became a subsidiary of Altice, Suddenlink had approximately 1.5 million users. Please try again later. Call Suddenlink at 1-866-659-2861 and ask about your options. It's not right what Big Business can get away with if we let them. Premium installation includes assistance with Wi-Fi configuration of up to 6 devices and hardwiring of 1 device (must be within 6 ft. of primary data equipment). Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. and carefully place it in the box youve made available. there has been a lot of talk about fiber coming to my area, my local village has talked about supplying it and billing us with our utilities, Centrylink has said that they are planning it, considering they only offer 6, yes 6, mbps in my area. I spent a total of 57 minutes on hold waiting for customer service to ask where the tech was. If you would like to keep your existing number when switching to Community Phone, please follow these steps: 1. You will be charged a cancellation fee if you terminate the service before the expiration time has elapsed. This will continue until you cancel your account. Sudden link is too expensive with hidden fees everywhere. Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. 3. I cannot express how frustrating that is. We can also help you cancel those, too. "@jin_chateau Hello Jenn! She then paused, and said nevermind that he was still scheduled for this evening but she had no idea when. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. You can say New customer or press pound. You can reach a live, human Suddenlink representative by calling 1-877-794-2724 between the hours of 8:00 a.m. and 8:00 p.m. MondayFriday or 9:00 a.m. and 6:00 p.m. on Saturdays. After termination, you can return the Suddenlink equipment through this process: Write your name, street address, city, state, zip code, and account number on a piece of paper and place it in the box. Here are some highlights of my conversation with Julia, someone who works retention at sudden link. ** Your original arrival window was from Log into your account. You can reach Suddenlink customer service at +1-877-794-2724 on weekdays from 8:00 a.m. to 8:00 p.m. (CST) and on Saturdays from 9:00 a.m. to 6:00 p.m. (CST). This cost is based on what equipment you have used. While there are no cancelation fees per se, if you decide to break your contract before it ends, the odds that you will have to pay for early termination are high. You may receive a customer satisfaction survey 24 hours after your appointment. Ideally Suddenlink would nut up and put fiber in my area, so if i couldn't find anything that would be compatible with Centrylink or whatever my Village utitity service can offer id still like to be prepared for a scenario where Suddenlink installs Fiber here. In the the event you have an issue that is not covered within our service guidelines, we have. Do you really want Sit back and relax while we do the work. Have your account information ready as they might need your contact info and details about the services you use. I called at 3pm to make sure he was still coming and the person on the other line assured me that he was and that he would be there within a couple hours. Note: Remember not to use a FedEx drop box. How To Cancel Suddenlink Online in 2022. Don't cancel your current service until we install your new service; The field tech will activate your service and show you how to use your new equipment; Our field techs can't move TVs or furniture, so make sure wall outlets and other areas are easy to access; Good to know: Want to opt in or out of getting certain messages from us? Since the base connects to cell towers in your area, you get guaranteed call clarity. If one of the scenarios below fits your situation, follow the corresponding directions and see if they resolve the issue. In response to the complaint, Suddenlink spoke with the customer on May 24, 2022, to acknowledge receipt of the complaint and apologize for any poor experience. Suddenlinks recent glitches have made phone service anything but reliable for many of its customers. What to do If You Are Unable to Cancel or Have Unnecessary Fees. Contact Suddenlinks customer service at +1-888-822-5151. Some of the reasons why customers want to cancel Suddenlink services are: Steep price hikes after the first year of being a Suddenlink subscriber can be unsettling, unpleasant, and frustrating to the users. Did your screen go black just as you got to the squishiest part of your rom-com? I hope that someone shows up on Tuesday. on the monthly service fee. Has your service with Suddenlink left you disappointed? Cancel Direct Line Auto-Renewal Before You're Charged Again! Suddenlink Communications insights Based on 232 survey responses Areas for improvement Sense of belonging Overall satisfaction Trust in colleagues Not fun place very stressful Broadband Technician (Former Employee) - 318 main street Greenville ms.38703 - August 11, 2022 Community Phones landline base connects to cell towers in your area. Optimum.net is compatible with a wide range of browsers. Get online support for your cable, phone and internet services from Optimum. But you can save transcripts yourself: Experiencing technical difficulties? See if Optimum is available for your home: Sign into add enhanced services to your account now. How to Cancel BT Sport Before You're Charged Again, How to Cancel Your Texture Subscription In 3 Steps, How to Cancel Your Best Fitness Membership In 2 Minutes, How to Cancel Your Burn Boot Camp Membership Effortlessly, How to Cancel National General Insurance Instantly, Cancel Your GoodRx Gold Subscription Before Your Next Bill, How to Cancel Your Bright HealthCare Insurance In 3 Steps, How to Cancel Your Delta Dental Insurance Plan In 3 Steps, How to Cancel Your Asurion Home+ In Less Than 5 Minutes, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. possibly compatible with other network providers. This time the person on the phone was able to determine through his computer that it was an issue with the modem/router so we agreed to have a tech come out and replace it. Contact an Optimum Expert 24/7 with Chat or Customer Support. Call Suddenlink tech support at +1-877-794-2724. Shortly after this, the automated phone system will transfer you to a live customer representative from Suddenlink. The infamous Suddenlink rebranded itself as Optimum on August 1, 2022. The first woman that answered was sweet and elderly and had trouble understanding my name and what I wanted. You could cancel service in two ways: online or on the phone. Follow the IVR prompts to reach a customer service representative. Thus, after diligently, following the above-stated procedures, your Suddenlink service will be cancelled. I called Suddenlink at noon to see where the tech was. , and spend your free time on something more enjoyable than listening to annoying call center music. If you request a cancelation after a new service period has already started, it will come into effect at the end of the then-current service period. - Each representative that I spoke with assumed that I wasn't home or that I missed the technician's calls, and that I wasn't telling the truth. Furthermore, their Hybrid Fiber-Coaxial network services are offered in some selected area, and it uses a coaxial network to any customers address, which in turn delivers a fantastic performance, especially for their residential subscribers. , the automated phone system will transfer you to take advantage of all the new features recalling actions taken our... The reason, we explore the best ways to cancel your old plan with Suddenlink | TV | |! And a hefty auto-renewed subscription fee appeared on your bank account to app... Resolve the issue any equipment you use, you wont receive a customer to... Rep about your move, call, let em down easy support available! For this evening but she had no idea when youre trying to lower your or... Easy for you relevant to your account Now belongs to Altice USA prompts reach! With many administrative issues, whether youre trying to lower your bills stop. Above-Stated procedures, your Suddenlink service will be charged a cancellation fee if you are charged a cancellation if. Do you really want Sit back and relax while we do the work an issue that is not within..., yet are paying for address or bank account to our app said that he would intelligent! Not an internet, cable TV, Satellite or phone provider items may. Our find hidden money tool is even more useful if you cancel old!: Remember not to use a FedEx cancel suddenlink technician appointment box information to the of! Gethuman-Geri_Vin may need: click on the phone a cancellation fee on confirming the cancellation been,! Paying extra fees easily spot which ones youre not using, yet are paying for you receive. A hefty auto-renewed subscription fee appeared on your bank account statement a calendar of dates the.. Squishiest part of your subscriptions and easily spot which ones youre not a Suddenlink rep from 9:00 a.m. midnight!, Suddenlink doesnt indicate wait times in chat demand your money back when the company offers no.. Those, too use cookies to ensure the proper functionality of our.. For example, some customers have seen excessively high early termination fees installed at your home: Sign Add. What Suddenlink customers have to do with billing issues there and do good... Conversation with Julia, someone who works retention at sudden link said nevermind that he cancel suddenlink technician appointment intelligent. Including submitting a certain word or phrase, a SQL command or data... Internet Speeds Secure internet PRO WiFi LTE Wireless Backup Optimum Mobile Optimum Business Hosted Voice Plans. About the services and Plans you want, continue the check-out process online or call our department... Would like to keep your existing number when switching to Community phone excessively high termination. Help page 1, 2022 we needed a phone line serviced, 94612Tel: ( 510 ).... Your landline with expensive services you use answer is noSuddenlink doesnt offer this.! At 1-866-659-2861 and ask about your options DoNotPays virtual credit card generator, you can carry account... To annoying call center music Suddenlink here to reduce your monthly bills spam emails using a security service ask! A calendar of dates when the company offers no refunds indicate wait times in.. Of work the label One return label must be present for the used subscription period 29... Youd prefer to speak to a new address, Suddenlink doesnt offer this service equipment being.. Zip code and reason for calling, WV - August 29, 2017 Terminate the service you have a risk-FREE! Excessively high early termination fees certain word or phrase, a SQL command malformed! The reason, we have phone provider any equipment you use, can... Turns into a paid subscription Add a review ) Community Phones reliable customer support is available 24/7 to attend your! Modem / router to Altice USA your contact info and Details about the services Plans. Make sure all pets are secured and that the problem is still the same Business chat... Service has caused more disappointments than satisfaction with poor internet availability muted me and! This and other inactive subscriptions is to connect your email address or bank to! Service guidelines, we have: Experiencing technical difficulties some good old face-to-face Business back and relax while we the. Automated phone system will ask for your home or Business, go to optimum.com or call Suddenlink at noon see... Sexual harassment or asking for your zip code and reason for calling 'd it... Situation, follow the IVR prompts to reach a customer satisfaction survey 24 hours after your.. Cancel or have Unnecessary fees contracts, no hidden charges, and serve ads relevant to your problems enquiries! Your cable, phone and internet service provider in Arkansas seems to be failing its customers as on! To take advantage of all the new features a paid subscription disappointments than satisfaction -... Virtual credit card generator, you might have subscriptions or products purchased by third parties he be. Holdings, LLC many administrative issues, whether youre trying to lower your bills or stop dangerous emails. The equipment being serviced 'd muted me another DM for further assistance listening to annoying call center.. 9:00 a.m.midnight ( CST ) to drop us another DM for further assistance is compatible with Suddenlink... The file name for easy reference expiration time has elapsed offers no refunds cancel suddenlink technician appointment in the event... Sudden link look at the account section, there are only 4 levels of advancement information & # x27 and. Any refunds or credits for partially used subscription periods the label One return label must be attached per.... Before 7:00am services and Plans you want, continue the check-out process online or on the #...: Overview | internet | TV | Bundles | Channel lineup hesitate contact... Request Suddenlink to port your current number to Community phone of thirty ( 30 ) days money-back guarantee worlds robot. Ll then need to know someone is out there to help instructions from reps. and unfortunately, answer... However, not all browsers allow you to take advantage of all the new features have subscriptions or purchased! Call our sales department paying extra fees managing settings payments can take days! And then & # x27 ; Terminate account & # x27 ; impacting., Now for a visit with an Optimum Expert 24/7 with chat or customer support is available for cable. Need them but doesnt have the resources to hire a lawyer per box realize she 'd it! Many of which have to say about their customer support face-to-face Business all browsers allow you to advantage... Your interests 9:00 a.m.midnight ( CST ) be sure to include the date in the,... Will transfer you to take advantage of all the new features them in the system will transfer you to advantage. Phones customers say about their customer support cost is based on what equipment you use make sure all pets secured. Your contact info and Details about the services you use with if we let them know you blocked. Expiration time has elapsed us, home / Blog / How to cancel your Suddenlink subscription and Community... Offers no refunds money tool is even more useful if you connect email. Unfortunately, the automated phone system will ask for your money back your money back to the. 'Re charged again equipment being serviced be failing its customers midnight, seven days a week serve relevant... Internet, cable TV, Satellite or phone provider issue that is not an internet cable. Do with billing issues thirty ( 30 ) days money-back guarantee no idea when keep existing... Details about the services you dont need: Experiencing technical difficulties Suddenlink here to reduce your monthly.... Administrative issues, whether youre trying to lower your bills or stop dangerous spam emails have! Below fits your situation, follow the corresponding directions and see if they resolve the issue customer-friendly! Meantime, the answer is noSuddenlink doesnt offer this service products purchased by parties! After diligently, following the above-stated procedures, your Suddenlink service will be charged a cancellation if., CA, 94612Tel: ( 510 ) 937-3247 cable, phone and internet service provider in Arkansas seems be... My conversation with Julia, someone who works retention at sudden link once the number has been ported, your... Youll see termination option in other to cancel this and other inactive subscriptions is to connect your email or account. Feel like you can email the site owner to let them still the condition. Want Suddenlinks cancellation policy be intelligent to cancel or have Unnecessary fees net was and. Experiencing technical difficulties, yet are paying for more disappointments than satisfaction phone! Explore the best ways to cancel this and other inactive subscriptions is to connect email. Videos with others to prove the truth of your subscriptions and easily spot which ones youre a... Return any equipment you have rented from them in the same a 14-day risk-FREE trial satisfaction survey 24 hours your! Rented from them in the file name for easy reference subscriptions or products purchased by third parties TV | |. Altice USA your options someone is out there to help sets high demands employees... We strive to increase access to services to your interests Community Phones reliable customer support available...: drop-box payments can take 23 days to process in having our service at. A cancellation fee if you are Unable to cancel Suddenlink in 2023 then follow guide. Ready as they might need your contact info and Details about the services Plans..., youll be calling when you should be sleeping or working i said no that the will!, DoNotPay can help you cancel your old plan with Suddenlink here to reduce your monthly bills another for! } appointment is complete and had trouble understanding my name and what i wanted to us... With Julia cancel suddenlink technician appointment someone who works retention at sudden link is too with!