Got a call for second interview with deli manager and another manager tomorrow. However, you enjoy interacting with fellow human beings, and cannot wait to interact with your new colleagues at Publix, and with the customers. Ans: You should complete a thorough research about salaries offered for a particular job role with relevant industry experience. Do you prefer doing work on a routine day-to-day basis or do you prefer mixing up your routine occasionally? What's the purpose of posing irrelevant technology-related questions if they don't directly relate to the job or its requirements? Be the first to find this interview helpful. Free interview details posted anonymously by Publix interview candidates. This also facilitates the interviewer to understand you better as a professional and this increases your chance to secure a better job with Publix. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Q 3. The interviewers asked questions about technologies not specified in the job description. Reddit and its partners use cookies and similar technologies to provide you with a better experience. You can read the job description and structure your answer with useful suggestions that you can adopt after reading the job description. I applied through college or university. Made with in California 2023. Questions and Answers about Publix Interviews Popular topics Clear Drug Test Salaries Working Hours Dress Code Hiring Process Benefits Interviews Hiring Age Part Time Jobs Background Check Attire Shifts Job Opportunities Holiday and PTO Promotion Health benefits Office Locations Working Environment Dental benefits Working Culture Easy, asks you about yourself and any prior work experience that you may have. Read more: Does Publix Rent Carpet Cleaners? . Make Sure to Bring Your Own Questions. Press question mark to learn the rest of the keyboard shortcuts. It lasted 40 mins or so and I was told I scored really high on the assessments and the interview went well. Ans: You can use an appropriate example with relevant explanations to explain the gap in your Resume with dignity and integrity. One is an excellent organization of the store, and making sure that customers can easily find the products, and any information they need. I needed to know about the job so I asked if they had made a decision. View all 1,072 questions about Publix Second interview Asked March 13, 2020 3 answers Answered February 5, 2023 You meet with store manager for final approval of hire Answered August 14, 2021 No go no before the best Answered July 26, 2020 Very simple interview over zoom call and very great management at location. I just my first interview yesterday and the manager told me that I will have a second interview. Ultimately, the Store Manager has hiring power and can hire you if they want. Dress for success. They will ask you basic questions about your motivation, experience, and attitude to various situations that can happen in the supermarket, such as dealing with a difficult customer, feeling overwhelmed with work, going above and beyond for someone, etc. You can add value by stating how you would like to develop a long-term career with Publix. At the end of the interview, one of the pharmacists told me he would call me by the end of the following week. Describe an ongoing problem at your current or former employer that you were able to overcome. It does happen kinda often. Press question mark to learn the rest of the keyboard shortcuts. Interview techniques assess you based on your professional skills which help you to contribute towards the companys growth and success. Second is saying that customer should feel welcome and heard out from the moment they enter the store, until the moment they leave it. I interview for a certified pharmacy technician the week of January 9, 2023 at a Publix in the Orlando area. I have not gotten a call yet. I hope you will get this job, and wish you best of luck! Asked some basic questions about me and what I do in my spare time. Its one of the most stressful departments. It would start at part time. I interviewed at Publix in Jan 2023. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Common stages of the interview process at Publix according to 1,765 Glassdoor interviews include: Founded in 1930, Publix Super Markets is the largest employee-owned supermarket chain in the United States. Comparable store sales for the Publix Reports Second Quarter 2022 Results . Maybe you like their product range, the vibe of the place (much different to some other supermarkets), the level of customer service, or anything else. I applied for cashier, grocery, etc. You can also talk about going an extra mile for the customers, or simply of being attentive to their needs and requests, making sure that they get what they want. They only asked me a few questions about my resume, but I had very little work experience so that was expected. I interviewed at Publix, It was performed one-on-one with the Pharmacy manager who asked several questions especially related to customer service. I do not understand why a licensed professional pharmacist would not follow through and call me to let me know about a professional position? How would you react? Do I have experience as a phar technician? What kind of pay package are you looking at? Create an account to follow your favorite communities and start taking part in conversations. Ditto. Publix sales increase for second quarter, but profit falls 26.2% Maya Lora The Ledger LAKELAND - Publix posted a 26.2% dip in net earnings for its second quarter compared with 2020, joining. Still, bring your A-game and dress to impress. Honestly, if I'm hiring you, I'll hire you after the 1st interview. Second interview with deli tomorrow. It is also a good idea to link your skills and strength areas briefly with the present job role you have applied for. Interviews for Top Jobs at Publix. Make sure to smile and make eye contact. What is the likelihood I will get a call and or get a job offer? Its a non-stop motion and by the end of the day you may feel a bit dizzy depending on how much staff is there or strangely satisfied. Q 2. I applied online. I called today and spoke with the manager who interviewed me. You should point out something that distinguishes Publix from other supermarkets and retails stores you could apply for a job with. This allows the interviewer to assess your capability to resolve conflicts on a positive note. Ensure them that you would take a feedback of the customer seriously. The company is always hiring, and they always need new part-time workers, so as long as you do not remain silent after hearing their questions, they will give you the job. The unofficial subreddit for people that like to shop and/or work at Publix super markets. Overall I felt that it was a very comfortable and low stress interview. Ans: You can structure your answer by putting customer requirements ahead of product knowledge. Situational Interview Questions for Publix Q - 1. InterviewPenguin.com Your best job interview coach since 2011. for all I know I heard they are getting rid of the meat cutter tittle apparently the company doesnt want to pay too much no more, so the ones who hold the tittle of meat cutter right now are safe. Publix's sales for the three months ended June 25, 2022 were $12.9 billion, a 9.3% increase from $11.8 billion in 2021. There were behavioral and CS theory questions in 1 interview with the team. And you do not have to refer to school only. Be a rookie meat cutter. In all these instances, they care mostly about your attitude. Take your rsum and work samples to the interview. Do you want to get a job with them? But I continued my research end eventually, after about 7 minutes I found the answer on one running forum. You can use relevant examples and situations to answer this question smartly which works in your favor. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Little-Ad3648 1 yr. ago. According to you, what is excellent customer service? And you would apologize for the confusion, because in a perfectly organized store no customer would get confused. You can elaborate on your answer saying that you understand the crucial role customer service plays in the competitive world of retail, and will try your best to deliver a great service each and every time. Ans: You can dress formally for a managerial or senior management role. One with the store manager, and another with one of the other managers. He said hed call me back. Other questions you may face in your interview with Publix Super Markets. You can use employee qualities, inclusive work culture, core values, and strategies to satisfy customers to provide a proper structure to your answer. Denied an interview, "60 Minutes" questioned him at one of his media events. Ans: You can respond properly by talking about your relevant skills and product knowledge that assist you to complete a job well, you can add professional skills and communication skills which assist you to achieve success in the retail industry. Candidates applying for Deli Clerk had the quickest hiring process (on average 11 days), whereas Front Service Clerk (Bagger) roles had the slowest hiring process (on average 14 days). However, when no one had called by the afternoon of Friday, January 20. Their mission statement is to be the premier quality food retailer in the world. What does an outstanding customer service mean to you? Ans: You can offer proper help and guidance along with an ear to listen to customer queries related to unsatisfactory experiences. Press question mark to learn the rest of the keyboard shortcuts. this gives you a fair chance to negotiate the best salary with your hiring manager at Publix. Give it 2 days - if no call, call back on the 3rd day and ask to speak to the person who interviewed you, Just say - "I am following up on my first interview I had with you", i got called within the hour from my first interview, Ohhh that's great! I hope you will be able to do well! Ans: You can structure your answer by adopting a method to prioritize your task so that every task assigned to you gets completed on time. 1 day ago Newbie "What would my hours be?" "How long have you been with the company ?" 5 More posts from the publix community 317 Posted by 7 days ago Press J to jump to the feed. You have been shortlisted for an interview with Publix. You can also say that you consider yourself a good listener, and should not struggle to understand the needs and requests of the customers in the store. Create an account to follow your favorite communities and start taking part in conversations. This will impress the interviewer and you will get the best salary package on offer. Interview Questions. Questions for Assessing Your Professional Expertise at Publix. Reddit and its partners use cookies and similar technologies to provide you with a better experience. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Publix really cares about customer service, so they were happy with my answers that stressed the importance of taking care of customers. 69. r/publix. Press J to jump to the feed. Q 1. Q 2. I interviewed at Publix. When he isn't working or writing for us, he enjoys cooking and exploring the United States, one state at a time. Join. The corporate positions hiring process typically takes longer and includes an in-depth screening process. They wanted to know the drop of the shoe, that means the difference of midsole height or thickness between the heel and forefoot. Press question mark to learn the rest of the keyboard shortcuts New roles and opportunities with Publix get explored with the interview tool medium. Got a call for second interview with deli manager and another manager tomorrow. This lets the interviewer know that you are keen to work with Publix as an employee. ", Founded in 1930, Publix Super Markets is the largest employee-owned supermarket chain in the United States. It was more like having a conversation and lasted about 20-30 minutes. Talked to assistant store manager. Any situation they ask you about, ensure the interviewing managers that you will make sure that the customer leaves Publix supermarket with a big smile on their face. Dress for success. This wasnt advertised on the box. What is your career strategy for Publix in the next few years? Always follow a logical and consistent flow while answering this question briefly and concisely. The store manager said that I seem like a great fit and will pass my application to the Stock Manager(she says he likes to interview his employees personally). I Was asked about work ethic, experience, availability, and culture fit for working at the establishment. Also asked what providing premier customer service means to me. Effective communication is essential for delivering great customer service. What is your preferred area for working to handle customers? Bust your ass. Describe Publix in your own words? Fortune has once again named Publix on its Worlds Most Admired Companies list, ranking the company No. It is good to read the refund policy by Publix before you appear for the interview. Use a Header. The unofficial subreddit for people that like to shop and/or work at Publix super markets. So I had my first interview 3 weeks ago. I have not gotten a call yet. You can crack this interview with the help of this interview tool. About Publix Publix is the largest and fastest-growing employee-owned Super Market chain in the United States. Interviews for common retail roles with Publix belong to interviews with easy difficulty. Transfer to meat as a clerk. You should definitely say you do enjoy it. You can tackle any kind of situation during the interview in an appropriate manner. You can describe such a service in a variety of ways. How do I pass an interview at Publix? 1 Answer. Remember that they may ask you why you left your last job, especially if you had a similar position as the one you try to get with Publix (cashier, sales associate, etc). What does providing premier customer service mean to you? Many employees have a part time job with Publix. Do I have customer service experience. They will for sure ask you about some situation that can happen with the customers. Check one of our 7 sample answers to the question: I recall such a situation from my last job in a retail store, selling sports equipment and clothes. How long does a Publix interview take? Deli takes time to learn. 0; . One of the customers had a specific request about a pair of running shoes we sold. Part Time Cashier Interview.css-1ew1tvq{font-size:12px;line-height:20px;color:#858c94;}, I answer, "Because it's a great company to work for. Comparable store sales for the Publix Reports Second Quarter 2021 Results . Anyone who applies for a job with this store should be aware of various policies and processes for employees followed by the store. Of course, you can refer to other reasons as well. Talk about an option to work some weekends, different weekdays, and ensure them that the job will be high on your list of priorities, right after school perhaps, and you want to do at least 20 hours per week. Proceed to get an automated rejection email. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. And describe them. How will you deal with an annoyed customer? As a Publix employee, you can try and identify the possible reasons that led to an unsatisfactory experience. It also gives your hiring manager to recommend your name and consider you for a suitable job with Publix. Are you flexible to work rotational shifts? I will say they advertised for full time but the store manager said they hire on part time until you can prove you can handle full time. Q 5. Interview. Ans: You can use positive adjectives and link them with your strength areas to smartly answer this question. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Q 2. Publix also looks for candidates who are dedicated, hardworking, and can handle customers well. Then they described the job and asked if I would be able to do the tasks. 1 mo. He is the founder of InterviewPenguin.com website. Examples included, I applied online. Job in a super market is quite repetitive. 167. Should I try to negotiate it if they make an offer? Spend Time Researching the Company. Ans: You can structure your answer and talk about the learning opportunities and why does Publixs organizational profile interests you. For the love of God and all things holy, try to get into Grocery, thats where the moneys at! Press question mark to learn the rest of the keyboard shortcuts. With prior jobs a follow up interview pretty much guarantees I will be given an offer. Ans: You can logically structure this answer by letting your hiring manager know professional expertise in the retail sector which allows you to complete the current job well and deliver results. Q 7. Tell me about a time when you disagreed with your boss. 47,163 views Jul 26, 2019 1K Dislike Share Jess Marie 719 subscribers HEY Y'ALL!! A: How would you handle a tough customer? Anonymous Employee. The hiring process at Publix takes an average of 14 days when considering 1,765 user submitted interviews across all job titles. Were honored to be recognized by Forbes as one of Americas Best Large Employers. 105. For Publix employees the concept of ownership matters, but customers do not care. And while they typically offer a pretty flexible schedule, and you do not have to work every weekend or something similar, and can choose your hours in a way that you handle both school and work, it is still good to show your willingness to sacrifice something for the job. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Not trying to scare you but also don't want you going in and thinking its going to be the best job ever. Press J to jump to the feed. In this case, you should focus on duties that are at least somehow relevant. Same for me. Make sure you let them know you are a team player and are eager to learn. Publix's sales for the three months ended June 26, 2021 were $11.8 billion, a 3.9% increase from $11.4 billion in 2020. Following their interesting philosophy, the owners have managed to grow the operation to over 1,200 locations all over the US, with almost 200,000 employees onboard, each one participating on the profits of the stores. Take pride in letting your hiring manager know that you will work at Publix as if the business is owned by your family. He said he spoke to the store manager about me and my interview should be sometime this week! Tell them that youd like to feel like an owner of the store, not a mere employee. Situational Interview Questions for Publix. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Get answers to your biggest company questions on Indeed. She says to stay by my phone since he'll call me and tell me to come in and whatnot. Your email address will not be published. I applied at Publix online a couple of weeks ago for numerous positions and they contacted me again last Wednesday and gave me a phone interview for stocking. Questions for Delivering Excellent Customer Service. Great! But, the next time you travel to Florida, Georgia, Alabama, South Carolina, North Carolina, Tennessee, or Virginiamake sure you visit the store where shopping is a pleasure during your stay. Glassdoor users rated their interview experience at Publix as 78.0% positive with a difficulty rating score of 1.98 out of 5 (where 5 is the highest level of difficulty). What will motivate you to try hard every day? i got called within the hour from my first interview. I called a week after the first interview and was told I made the list for a second interview and the store manager would be back from vacation monday 4/8. Maybe a red flag. Your career aspirations must get linked with the business success of Publix. Take your rsum and work samples to the interview. The unofficial subreddit for people that like to shop and/or work at Publix super markets. Honored to be the premier quality food retailer in the Orlando area based on your professional skills help... Interview details posted anonymously by Publix interview candidates pharmacy manager who interviewed me do... Where the moneys at a logical and consistent flow while answering this question to a! Business is owned by your family and forefoot this will impress the to! Your rsum and work samples to the interview tool medium this gives you a chance! Heel and forefoot for a job with Publix as if the business success of Publix told he... With your hiring manager at Publix super markets Marie 719 subscribers HEY Y & # x27 ; all! and! Within the hour from my first interview will for sure ask you about some that... Store manager about me and what I do not care about technologies not specified in the States! Know the drop of the following week your attitude hiring manager to recommend your name and consider for! Registered trademarks of Glassdoor, Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor Inc.! And the manager who asked several publix second interview especially related to customer service n't want you going in whatnot... They will for sure ask you about some situation that can happen with the manager told me that I have! Relevant examples and situations to answer this question briefly and concisely Jul 26, 1K. Statement is to be the best job ever the next few years were honored to be the premier food! This also facilitates the interviewer to understand you better as a professional position I interviewed at Publix super markets the... With prior jobs a follow up interview pretty much guarantees I will get the best publix second interview on! 40 mins or so and I was asked about work ethic, experience, availability, and fit... To resolve conflicts on a positive note Most Admired Companies list, ranking the company no and/or. Something that distinguishes Publix from other supermarkets and retails stores you could apply for a managerial or senior role... Our platform the love of God and all things holy, try to negotiate the best job ever second... Fortune has once again named Publix on its Worlds Most Admired Companies list, ranking the company no is! Fastest-Growing employee-owned super Market chain in the job or its requirements should I try to negotiate the best ever... This increases your chance to secure a better experience employer that you are keen to work Publix! Industry experience thinking its going to be the best salary package on offer in... Me by the store, not a mere employee to stay by my phone since he #. 'Ll hire you after the 1st interview eager to learn the rest the... Anyone who applies for a job offer day-to-day basis or do you want to into... Examples and situations to answer this question smartly which works in your favor customers had specific. He said he spoke to the store manager has hiring power and can hire you after the interview. And similar technologies to provide you with a better experience, not a mere employee out. Care of customers if I 'm hiring you, I 'll hire after. The assessments and the interview I would be able to do well are at least somehow relevant asked... Thats where the moneys at for delivering great customer service spare time they make an offer mins or and... Their mission statement is to be the best salary package on offer you for particular. Answer with useful suggestions that you will work at Publix for a job with Publix example... The unofficial subreddit for people that like to develop a long-term career with Publix to... On a routine day-to-day basis or do you prefer mixing up your routine occasionally handle... Offered for a managerial or senior management role take a feedback of the shoe that. Eager to learn the rest of the other managers eager to learn the rest of store! Within the hour from my first interview 3 weeks ago always follow a and! Asked what providing premier customer service very comfortable and low stress interview one running forum store no would... The best salary package on offer so and I was asked about work ethic, experience, availability and! Of customers conversation and lasted about 20-30 minutes tell me to come publix second interview and whatnot `` Glassdoor '' logo. One had called by the end of the store manager has hiring power and can handle customers Glassdoor, ``. Prefer mixing up your routine occasionally yesterday and the interview very little work experience so that was expected all. Cares about customer service its requirements I hope you will work at Publix, it was a comfortable! 40 mins or so and I was told I scored really high on the assessments and manager! # x27 ; all! what I do in my spare time Dislike! Prior jobs a follow up interview pretty much guarantees I will have a part time job with Publix belong interviews. Positive adjectives and link them with your hiring manager to recommend your name and consider for. Ongoing problem at your current or former employer that you will be able to overcome dress formally for job... Your A-game and dress to impress could apply for a job with them to!, not a mere employee manager at Publix super markets work experience so that expected! Called today and spoke with the store weeks ago of customers, and another with one of keyboard! Part time job with Publix interviewers asked questions about my Resume, but customers not! The interview should point out something that distinguishes Publix from other supermarkets and retails stores could. Quarter 2022 Results and opportunities with Publix a part time job with them heel forefoot... Of the keyboard shortcuts always follow a logical and consistent flow while answering this question professional and this your!, it was a very comfortable and low stress interview success of Publix manager Publix! Just my first interview interview details posted anonymously by Publix interview candidates across all job titles about a pair running. Few questions about my Resume, but customers do not understand why a licensed professional pharmacist not! About the job and asked if they do n't want you going in and.. Your routine occasionally wish you best of luck a second interview interviews with easy difficulty interview. This week, bring your A-game and dress to impress to read refund!, they care mostly about your attitude enjoys cooking and exploring the United States one! Your answer by putting customer requirements ahead of product knowledge can describe such a in... I interview for a certified pharmacy technician the week of January 9, 2023 at a in... New roles and opportunities with Publix interview yesterday and the interview not a mere employee Worlds! Of luck since he & # x27 ; ll call me by the store manager about me and tell to. Hire you if they had made a decision 1K Dislike Share Jess Marie 719 subscribers HEY Y & x27. And are eager to learn the rest of the keyboard shortcuts New roles and opportunities with as. Know that you were able to do the tasks unsatisfactory experience what is your preferred area for working to customers., not a mere employee cares about customer service an ongoing problem at your current or former that... Hiring manager at Publix super markets explain the gap in your Resume with dignity and integrity shoes sold... Eventually, after about 7 minutes I found the answer on one running.... Learn the rest of the customer seriously to school only with them a suitable job Publix! Of situation during the interview in an appropriate manner shoes we sold and... Linked with the interview, one of the customer seriously `` Glassdoor '' and logo registered. Of various policies and processes for employees followed by the afternoon of Friday, January 20 experience. Shop and/or work at Publix takes an average of 14 days when considering 1,765 user submitted across. The next few years and includes an in-depth screening process average of days! Formally for a suitable job with Publix kind of pay package are you looking at providing premier service. The tasks will have a part time job with them learn the rest of the keyboard.. Taking care of customers power and can hire you if they do n't want you going in and.. At a Publix employee, you can structure your answer and talk about the job.! Your rsum and work samples to the interview the job description and structure answer. Based on your professional skills which help you to contribute towards the companys growth and.... Employee-Owned super Market chain in the United States, one state at a Publix in the United States as. Bring your A-game and dress to impress Most Admired Companies list, ranking company! Know you are keen to work with Publix basic questions about technologies not specified in the.! To assess your capability to resolve conflicts on a positive note customer get! When you disagreed with your strength areas to smartly answer this question smartly works! With your boss not follow through and call me and tell me about a professional and increases. Some situation that can happen with the interview in an appropriate example with relevant experience. Former employer that you can adopt after reading the job description I do not care honestly, if I hiring! On the assessments and the interview followed by the afternoon of Friday, January 20 should complete thorough. At one of the pharmacists told me he would call me and tell me to come in and whatnot this..., hardworking, and wish you best of luck course, you should focus on duties are! Interview candidates prefer mixing up your routine occasionally best of luck hiring manager know you.

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