Theyve basically ruined my kids Christmas because all he wanted was this car. Need to file a complaint? You've accepted analytics cookies. Pretty invasive. After several attempts to create an account using an email I quit. I would urge people to not place orders with these companies. I was suppose to receive package Dec3rd then Dev5th never received it. If you can't get a remedy with Walmart or Gymax, always use your credit card company to dispute the purchase and THEY will refund your money! this company that allows Gymax to sell their products through them, should stop Gymax from being a seller on their web site. I refused and next offer was for $200? Gymax is a global and intelligent smart sports platform, where sports enthusiasts all around the world can challenge each other. So far nothing. See details. Doesnt seem to bother the developper, no answer on their part with these concerns. "if you INSIST on returning the product", "when the item is delivered to us you can then request a refund." Both Sears ,and Gymax lack ethics. Walnut, 58 in. Ordered on Nov 30th. You must unscrew the armrests to do so, You could leave the armrests off entirely, but you would do so at possible risk of injury if you slipped on the running area, Front has a pair of wheels to help you move the treadmill around, In other words, you will see km/h instead of mph. RUN if you see the name of this company anywhere as a third party vendor. By far the WORST company to deal with. I tried to cancel the nightstand set by calling Sears customer service on the day I learned this still had not shipped. No response from the company. I found no way to change that. Unfortunatly for me this is also reflective of Walmart, who chooses to deal with a company like this. DO NOT WASTE YOUR TIME WITH THIS COMPANY! This is my first time ordering online from Walmart. The ability to convert for running or walking with a desk over it enables an office worker to continue working while burning calories. Do not do what I did: attaching the arms and then trying to fish the bolts into the arms holes. What it DOES have going for it is its versatility as both a running and under-desk treadmill that does not take up much space. , and I was lied to more times than I can count. Just cancel it if you arent going to ship! Take some responsibility Walmart! Michael is an outdoor enthusiast and a Cybersecurity Engineer with a 17-year background in IT Systems Engineering. The item I ordered cost more than the item I received and they won't give it to me for the lesser amount. View customer reviews of Gymax. Now my order says "pending delivery date". The quiet motor, versatility, and flashy design make for a unique treadmill at a decently affordable price. CALLED WALMART CUSTOMER SERVICE AND THEY REFUNDED $$$$ BACK ASAP. For more information, see the developer's privacy policy. App works fine for me. I decided to resurface the review I had previously written to share on this site. It is LESS than a YEAR old! I have spent the last week sending emails back and forth with the "customer service" if you even want to call it that to get a replacement table sent that just keeps running us around. The Gymax Folding Under-Desk Treadmill (Model: SuperFit) is versatile and perhaps one of the better ones I had tested. Very very bad business. My rating for you would be below a zero. Nothing was taken out box except see size front was. I wish my product would've arrived to me as fast as they took my money! WARNING DO NOT BUY!!! The only downside was that the black armrests could not be folded away., preventing the handle from completely laying flat with the running area. The material quality is very cheap and the design is so terrible that it can't support your back at all! "Harold" with Walmart chat wasn't much help. I ask FED EX for updates low and behold They finally received it on the 23rd, with possible arrival on the 25th, now updated to MARCH 1st. To late for my Grandsons Birthday. My husband and I have been searching for a table and chair set that we love for quite some time now after expanding our patio and building onto our backyard. According to that company: Costway is the company name and Gymax is the name of warehouse. Got a full refund from Walmart.Com but you guys absolutely SUCK and should retire your business. They have no ethics. They have ripped me off. Checked tracking number today and UPS hasn't even received the package. Do yourself a favor, buy somewhere else!!!! The product itself--not fantastic. I refused because I didn't buy a used, broken item. If I could give less than one star I would. so like everyone else, received a product that was missing a part. I managed to find Gymax customer service number online, called them and what was supposed to be a 3 minute wait turned into a 48 minute wait before I hung up. Throwing up an alert about this mismatch when the app starts is just annoying. An example of data being processed may be a unique identifier stored in a cookie. That date also came and went, and I wrote again requesting cancellation and a refund. All rights reserved. Product was damaged. They tried to delay the refund for weeks offering me discounts. I purchased a vanity for my child's Christmas on for it to never be delivered. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com. Free shipping for many products! 1400-Watt Electric Fireplace Freestanding and Wall-Mounted Heater Log Flame Remote Black, 63 in. DO NOT BUY from this company it's not even American owned I mean I'm all for the melted pot but this pot's this plastic, you not melting nothing but your funds and savings. DO NOT BUY ONLINE FROM WALMART!!! Bought a 13000lbs winch had it custom mounted wired it up and nothing worked not even a buzz .i'm low income this was alot for me to purchase now i'm just screwed. Gymax can intelligently manage and record your health by using our Treadmills, Elliptical Machines, Cycling Bikes and smart BMI scales. Purchased December 2nd and got 2 day delivery. only to find out it is Gymax problem. Order of fog house wrong size. Data privacy and security practices may vary based on your use, region, and age. I have yet to see them. WAITING TWO WEEKS ALMOST THREE NO PACKAGE YET. If not, boycott Walmart as definitely do not care about who they sell to!!! Looking for a credit report on Gymax LLC? Finally agreed to send the return labels but would take $240.00 off the refund. It was a battered torn box that makes loud jingle noises. I wasnt looking for a refund I was looking for a replacement. cs@gymaxservice.com Before You Start Please read all instructions carefully. Reviews are user-submitted content. I believe them. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. I wish I could leave 0 stars..BEWARE OF THIS COMPANY STRAIGHT UP SCAM JOB!!!! Have enquired through Walmart, still awaiting reply..SCAM. And as for Walmart's involvement shame on them. I have tried to log in with Apple or FB and email and doesnt work just got my treadmill. Im an app developer and I can tell that you havent looked at this edge case. Never again! Gymax wanted photos and proof other than shipping and order info. Just add a setting to change from km to miles etc. So I spent well over $500 dollars for a broke table with missing pieces but please go ahead and fix it myself and here is $80 dollars. The treadmill looked VERY cool! When you try to track it; you find only that it has been delayed in being shipped. Make sure this fits by entering your model number. This company is a scam. Formally canceled order and requested reverse of charges. They responded and offered me $15 to wait for the product to arrive on 1/8. Copyright 2023 AppAdvice LLC. Walmart also reached out to them and they STILL never responded. I also think Walmart has some responsibility for their 3rd party suppliers. It has never left the facility and I email them once or twice a day and it's always some excuse. I was able to contact the company who offered to send the part but I would have to wait 6 weeks but I didn't want to do that. Both companies are guilty of illegally taken money. 12 Built-in programs offer you more choice of workout models. Shit products..no customer service what so ever..over priced products!!! Nothing came on Dec 3rd, waited another day, 2 days later, nothing. 1400-Watt Electric Fireplace 65 in. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. A huge waste of money and I would not recommend to anyone. I ordered a 5pcs Gymax patio set that was supposed to be delivered May 6, 2021. I simply just want my money back because it seems that they are consistent at providing horrible service and ignoring customers. If an item can't be shipped to your address, we'll let you know during the checkout process. THEN April 10th rolls around and I expected nothing else then to receive NO chicken coop. I was told fed ex policy requires two labels one for each box. LCD Monitor & Preset ProgramsGYMAX folding treadmill is equipped with LCD monitor, providing real time information of your exercise, such as speed, distance, calories and time. Horrible customer service, will never shop walmart online or this company again. LearnMore. Yes this company is literally a bag of hot horse poop. I wish we would have seen all these horrible reviews prior to purchasing. so I follow the instructions to the website to start a return. Report this item. 0pen the branches carefully Start at the bottom. The value of Walmart has been degraded over time cause of such fake companies. HORRIBLE CUSTOMER SERVICE. Business Profile Gymax Exercise Equipment Contact Information 8 Corn Rd Ste 1 Dayton, NJ 08810-2527 (909) 201-7451 Customer Complaints 34 complaints closed in last 3 years 12 complaints. Lose a star for having to create an account and forcing me to enable location. First time ordering something and what a let down. Fireplace TV Stand with 18 in. Please enable JavaScript in your browser and reload the page. I am writing in regards to the review I wrote on 08/12/2020. I will no longer purchase from any retailer that sells their junk. I don't want the tree want my money for the holidays. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com. Beware the are on all Marketplaces including Walmart.com Absolutely Ridiculous! One tear later, material tearing at seams, grommets ripping out at seams, large seam let go across top, originally dark green tarp is turning white and where white is dry/brittle as dust!!! Just like many others I ordered a product in ample time to arrive for the holidays only for a shipping label to be created, and "shipped" only to find out that item was never shipped. On 06/07 Gymax mailed me a box that was clearly another customer's return. I called Walmart customer service and of course they can't provide me with any information or escalate this, so they send Gymax an email and now I have to wait for their response. Read through each step carefully and follow the proper order. Walmart trust these people? WHAT A SCAM I WILL DEFINETELY PAY ATTENTION TO WHO THE WELLER IS FROM NOW ON . Connect with us on your favourite social networks. rating for Gymax should be negative -0. I have contacted my state's attorney general's office. 805. When that date came and passed, I inquired, and a representative with the company said that the shipping carrier had not picked up yet, and my order would arrive by 12/28. I keep getting the verification codes but don't know where to go next. I am so pleased with the help I received. I bought a Gymax sofa chair from Walmart.ca website. Within a couple of minutes I hear something loose. I bought a trampoline from Gymax through Walmart - Assembled it as far as the net - but the net doesnt have any sleeves for the poles as SHOWN in the instruction manual> Impossible to get hold of them as I have to work though Walmart -how do I get in touch with them directly?? Not a Walmart issue, it is a Gymax issue. mines no different ordered a desk. Get free shipping on qualified Gymax Patio Furniture products or Buy Online Pick Up in Store today in the Outdoors Department. Do NOT return this item. It is by far, far better than the $300 treadmill I had initially tried in terms of exuding confidence as a safer equipment, more professional look, and extra amenities. The quality is terrible and trying to return it has been hell! Here you can connect freely with friends who love sports without being restricted by time and region:Share Together - Record your challenges and trials.Run Together - Reduce your loneliness with running groups.Race Together - Enjoy passion and excitement in sports. Get up-to-date information on weekly flyer features, Rollback & clearance items, exclusive products, and offers. It is voice recording that continues to repeat itself stating that 'your call is very important to us, please wait for the next available agent'. I ORDERED A CHAIR ON BLACK FRIDAY IT SAYS IT WAS SHIPPED FEDEX SAID THEY DON'T HAVE IT. The wider a running area is, the more freedom of movement can be had with greater confidence. I requested a full refund from Walmart due to fraudulent sellers. Seems sweet but utterly bitter, I purchased a spinner from them and they wanted me to use paypal I didn't buy through paypal and I never used paypal, legit companies can return your money through your card or send you a gift card not this company. FDS GmbH LLC is located in Dayton, NJ, United States, and is part of the Furniture Stores Industry. WORST COMPANY EVER!! Sales Toll Free 1-866-740-9830 Hours: Mon-Fri 7:00 AM - 4:00 PM Pacific Time Customer Service For customer support including cancellations, returns, and replacements, please contact us at: cs@cymax.com Mail Please note we do not accept returns at either address listed below, should you wish to return your product please contact us at cs@cymax.com You DON'T screen or monitor your wild west 3rd party suppliers. I got with fed ex and they said gymax hasn't sent them the item yet for transport. When I brought this to GYMAX attention they did NOTHING. It is really sad this happened. Very unprofessional seller. DO NOT BUY from this company it's not even American owned I mean I'm all for the melted pot but this pot's this plastic, you not melting nothing but your funds and savings. Oh and know you only have a one star from me cause it won't let me send review without a rating but it's really ZERO. Try to get a hold of the company the number doesnt work and they wont email back DO NOT ORDER FROM THIS PLACE. Fake birthday. . by Gymax From $719.99 ( 58) Free shipping Number of Wheels: 4 Overall: 20'' H x 29.5'' W x 53.5'' L Primary Material: Plastic Overall Product Weight: 50lb. Their contact information including business name, phone number, address and email are unavailable. Bought a tv stand/ electric fireplace, poor quality and the fireplace didnt even go with the tv stand. Also, the app was not even listed on the instructions that came with the treadmill. Tried calling customer service for return or to receive new ones EVERY TIME I CALL I AM ON HOLD FOR 1 HOUR MIN AND THEY HANG UP ALWAYS!!. I didn't buy a used item that they tried to sell as new, and I have no need for a broken item that's discounted. Was supposed to be here 2 weeks ago! Worst service ever. I ordered a power wheels for my son and up to now have not received it called Walmart they gave me the run around saying 24 to 48 hrs I should hear something up to now nothing just the worst to break a kids heart on Christmas. GYM05886 Electric Fireplace Contact Us! Phone: (909) 201-7451. Never had such a run around trying to get to a place for a refund & return site. Gymax can intelligently manage and record your health by using. PARTS Wires may come wrapped around frame pieces. Beware of both Sears, and Gymax. horrible customer service. STOP corporate greed from the benefit of making illegal profits on the backs of there honest consumer's. 16 days after placing order, nothing. worst service worst delivery worst everything . https://h5-us.eqisports.com/index.html#/gymax-privacy?router=1. I initiated a return I was provided one label after going to fed ex with these heavy boxes. The product arrived damaged. ARE YOU KIDDING ME?! This product is rated 4.2 stars out of 5 stars. ORDERED TABLE SET ON 3/18/2021 MONEY OUT OF BANK IMMEDIATELY DELIVERY DATE 3/30/2021..DID IT ARRIVE A BIG HELL NO!!!!! Gray, Limit the Use of My Sensitive Personal Information, Do Not Sell or Share My Personal Information. Its build quality and flashy lights make it fun to use, and the 16 wide running area . Gymax contacts me and wants to discount. I can't lift it to return to store. The second treadmill I had tested was the Gymax Folding, Under Desk Treadmill (Model: SuperFit), and for a few weeks, I had enjoyed its two functions: Ultimately, I went with the Famistar Folding Treadmill (T600) for its motorized 15% incline and 17 wide running belt. I waited one hour on the phone with GYMAX, they never had the decency of picking up the phone. I ALWAYS use my own credit card of choice: don't use Walmart or Amazon. I sent multiple pictures but received an email response with no return label. You should be ashamed. ordered product not knowing it was via Marketplace. Gymax Folding Under-Desk Treadmill (SuperFit). Do not buy furniture from here! It was a lift chair and I needed to use it right away. I bought a Gymax 7ft christmas tree a few weeks ago. I bought a treadmill and put it together and it doesnt even work pulse the quality is not the best. Several contacts with CO. Gymax can intelligently manage and record your health by using our Treadmills, Elliptical Machines, Cycling Bikes and smart BMI scales. Swivel recliner, the different parts don't line up properly and every time I message them thru Kmart I get an auto response, it says to upload pictures and then rejects them. I wish I had seen these reviews before ordering but Walmart's main Canadian website had no reviews. They have sent us back 3 times a link to purchase something to fit the bottom of the table where the missing piece is and fhey would "refund us" for the piece. "If you don't take care of the customer, someone else will.". It is perhaps one of the better exercise equipment for the office worker with limited storage space. While www.wmtsellers.com makes every effort to present accurate and reliable information, www.wmtsellers.com does not endorse, approve, or certify such reviews, nor does it guarantee the accuracy, completeness, efficacy, timeliness, or correct sequencing of such reviews. Ridiculous! Locate and unwrap I wires before assembly. Note until now I am a frequent in store Walmart shopper. My husband spent hours on hold waiting for someone to answer and they never did. We ensure that all of our items are brand new and in excellent condition prior to shipping. Can't believe Walmart would even still allow you to sell thur them. worst experience ever, Bought a recliner for my 9 year old. I made the mistake of ordering a tv console, and a 2 piece nightstand set from these scam artists. I ordered a fiber optic Christmas tree the 28th of November. Infrequent/Mild Sexual Content and Nudity. Mind you this piece is not even the correct item that is missing it is just something that "hopefully will work" and aa for the issue with the cracked they offered us an $80 dollar refund for that as long as the table is still usable. I call the number. all the reviews for Gymax sound the same one of two problems poor quality/missing parts, or not receiving product. I would leave no stars if possible. I contacted the company and as it turns out, B,B and Beyond contracted with OpenSky_US. No response from company, Scam not worth anything. If not, boycott Walmart as definitely do not care about who they sell to!!! I purchased an item from Fred Meyer's Bed, Bath and Beyond. Once your account has been created, you will be logged in with it. Sears is just as horrific. After four months I finally received my refund. WHEN YOU CALL NO ANSWER JUST SAYS WAIT FOR AGENT. Part of my new years resolution for 2021 was testing several treadmills and exercise equipment to find the right one for our home. When I hit save it just spins and never sets. Safety starts with understanding how developers collect and share your data. home; . Gymax is a global and intelligent smart sports platform, where sports enthusiasts all around the world can challenge each other. The quality of the furniture is awful, would not recommend this to anyone. We and our partners use cookies to Store and/or access information on a device. It lead to nowhere. Fireplace TV Stand with 18 Electric Fireplace Up to 65 in. Gymax offered to give me $80.00 and keep or try to re sell this inferior product. All that they can do well is take your money ,and lie. NOW I AM STOCKED WITH THOSE 4 USELESS CHAIRS . In other words, kept giving me the run around. I ordered my fireplace tv stand on Dec 21st and they have yet to send me my product. All Rights Reserved. Electric Fireplace Recessed and Wall Mounted 750-Watt/1500-Watt with Multicolor Flame, 58 in. 8 Corn Rd Ste 1. Based on 178 customer reviews Gymax LLC is rated 1.0 out of 5 stars. When returning a Marketplace product please note. Their official website is GYMAX.com. horrible fulfillment and horrible product, People RED FLAG>Very disappointed with my item. Its maximum speed was 12 km/h (7.5mph) compared to Famistars much more powerful motor of 16 km/h (9.9 mph). 1500W Electric Fireplace 65 in. Walmart promises to provide an email response within 48 hours. This will sound like a broken record, but.DO NOT BUY FROM THIS COMPANY. I suspect this is because they usually succeed in this practice of stealing from customer's. I did that with a specialty company from Canada, and I had signed up for a certain type of therapy ($5,000) I changed my mind after 2 weeks of treatment, and told them I did not want to continue with the treatment due to a reaction I was having. Items arrive damaged or defective can be returned within 90 days after the order is placed on our website. They lost my order, delayed it two months, said it was delivered despite me having video proof the of that day showing it was not. I ordered a Christmas tree via Sears and immediately I received communication that a label was created and it shipped a day later. Most items ship within 2 business days after an order is placed*. This product is rated 3.5 stars out of 5 stars. I feel I supported when I call and get different answers from everyone cant wait to be done and get my money back ! Major retailers should definitely stop doing business with this company. Fall apart in just a few weeks- cant talk to anyone- just cheaters if there was a way to leave negative I would. Gymax gave me a FedEx tracking number, but Fedex says they are still waiting on the item. You sold me an Imperial treadmill in Canada where metric is the standard (for most things). Walnut (2-Tier), 58 in. Copyright 2023 Apple Inc. All rights reserved. Gymax LLC cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Gymax LLC . I am so disappointed by not only Gymax but Walmart for allowing such a fraudulent company to sell products via their website. . SCAM SCAM SCAM! ,and the bank that issued your debit card,or business that issued your credit card. Continue with Recommended Cookies. I called back six more times and each time a long wait time and someone would finally answer just to hang up. $199.99. I ordered an offset umbrella I have been emailing for 4 days only to be told the umbrella I have had less than a yr is non replaceable when asked what the warranty on these are no answer. Can't leave a NO STARS but would if could, this is absolute crap! They take your money, but dont sent the item. 52 complaints closed in the last 12 months. Not worth the hassel. Contact our friendly customer service department for help first. Please refrain from purchasing anything from them. Don't know what I'm suppose to do with the chair, brand new just won't go together. I want my refund back 129 total. The Gymax treadmill was VERY easy to put together (instructions were good to follow). I Ordered 4 outdoor chairs that came without being assembled and without screws to assemble paid $219!!. It would look like quality and money well spent but it's lemon for your bucks. They did not answer my request or refund my money so I wrote again a few days later insisting that they refund my money. Email address: gymaxservice@gmail.com Phone number: 9092017451 1,397 people like this 20,855 people follow this http://fb.me/gymaxbuy (909) 201-7451 gymaxservice@gmail.com Retail Company Photos See all Videos See all 0:15 Spent over $350 for half of the product. It shows shipped on order so that you cant cancel. I will make enough noise that people will sprint away at the site of Gymax LLC and avoid the frustration. I honestly thought that I would never receive my refund. That they would send me the second label its been a week and still no label. WALMART and WALMART MARKETPLACE are registered trademarks of Walmart Inc. They are a "trusted" Walmart seller/re-seller. I went through Walmart every 2-3 days to rectify this, & I finally got a shipping label emailed to me & a full refund being sent back to credit card. I made an order for 2 items on May 20,2020. Not only did they ship the INCORRECT product, but it was OPEN BOX and the packaging was all damaged. I ordered a tv stand on the 7th of December. To accept or reject analytics cookies, turn on JavaScript in your browser settings and reload this page. Since its a Friday, the representative informs me I will not hear back from customer service until Monday or Tuesday. This site is not sponsored, approved, authorized, or otherwise affiliated with Walmart Inc. ..Aneta. Shipping is not available in the following areas*: *Please note: Shipping area restrictions may vary for large items. Now I have to wait 48 hours for them to respond!! Wal-Mart said gymax responsible for return. Attach the phone holder and optionally, the arms. You should clip it to yourself so if you fell, it would INSTANTLY shut off the machine. A directory of user manuals and instructions for GYMAX products can be found below. Worst company ever can't get a hold of anyone and all Walmart says is wait 3 business days that has been a week of them saying that. GYMAX GYM09028 63 Inch W Large Computer Desk PARTS ASSEMBLY Desk/Schreibtisch/Bureau/Escritorio/Scrivania/Biurko, GYMAX GYM07509 Shaped Corner Computer Desk INSTALATIONS, Gymax GYM07186 8 ft. Beer Pong Table Portable Party Drinking Game Table Tailgate INTRODUCTIONS, GYMAX GYM07109 Side Table User Manual Before You Start Please read all instructions carefully. I don't know which one is responsible for my refund or, if they all helped. Contact Information. They are frauds! They said 2 minutes but it has been 10. Contact Us! However, the Gymax was still a good piece of exercise equipment for the type of person who wanted to walk while comfortably working. I notice a number of recent negative reviews. I have requested a replacement table on 3 different occasions and now trying to get a full refund. Employees (this site): 20 Actual When it never came I contacted them and YOU sent me an email saying it was delayed to April 10th. Find many great new & used options and get the best deals for Gymax 66'' Kitten Multi-Level Activity Center Cat Tree Condo Plush Perches with at the best online prices at eBay!